Shipping, Delivery, Warranty, and Return Policies

Return Policy: Items are eligible for return up to 30 days from receipt of the item. Items must be clean and un-used. I understand that you will most likely try the item on your horse, but please make sure your horse's tail is clean before you do so.

Warranty: I warranty the construction of my tail bags for 3 months from the date of purchase. If the item becomes damaged in this time frame, I will replace your tail bag for free! Photos of damage must be provided for replacement and sent to synergyequineproducts@gmail.com

 Shipping: I currently ship anywhere within the United States and internationally. Standard shipping in the United States is free; expedited shipping is available for an additional fee. International fees are dependent on location and can be calculated at checkout. I do my best to have your order fulfilled and shipped within 2 business days of receipt of payment as I have a day job in addition to my business. You will receive an e-mail or text message with tracking information when your shipping label is generated.